Privacy Policy

1. Introduction

RSTM Realty Inc. (“we,” “our,” or “us”) is committed to protecting your personal information. This Privacy Policy explains how we collect, use, disclose, and safeguard your information when you use our website and real estate services. We comply with the Personal Information Protection and Electronic Documents Act (PIPEDA) and applicable Ontario privacy legislation.

2. Information We Collect

We may collect the following types of personal information:

3. How We Use Your Information

We use your personal information to:

• Provide and improve our real estate services
• Connect you with licensed real estate agents
• Send you property listings and market updates you've requested
• Process your account registration and manage your account
• Respond to your inquiries and provide customer support
• Comply with legal obligations under Ontario real estate regulations
• Analyze usage patterns to improve our website and services
• Send marketing communications (with your consent)

4. Information Sharing and Disclosure

We do not sell your personal information. We may share your information with:

• Licensed Real Estate Agents: When you request to connect with an agent or submit an inquiry about a property.
• Service Providers: Third-party companies that help us operate our website and services (e.g., hosting, analytics, email delivery).
• Toronto Regional Real Estate Board (TREB): As required for MLS® listing services and real estate transactions.
• Legal Requirements: When required by law or to protect our rights and safety.

5. Cookies and Tracking

We use cookies and similar tracking technologies to:

• Keep you signed in to your account
• Remember your search preferences
• Track property listing views (limited to 3 per day for non-registered users)
• Analyze website traffic and usage patterns
• Deliver relevant property recommendations

You can control cookie settings through your browser settings. However, disabling cookies may affect some functionality of our website.

6. Data Security

We implement industry-standard security measures to protect your personal information, including SSL encryption, secure data storage, and access controls. However, no method of transmission over the internet is 100% secure, and we cannot guarantee absolute security of your information.

7. Your Rights

Under PIPEDA and Ontario privacy law, you have the right to:

• Access the personal information we hold about you
• Correct inaccurate information
• Withdraw consent for the use of your information (subject to legal obligations)
• Request deletion of your account and associated data
• Opt out of marketing communications at any time

To exercise these rights, please contact us using the information provided below.

8. Data Retention

We retain your personal information for as long as necessary to provide our services and comply with legal obligations. Account information is retained for the duration of your account and for a reasonable period thereafter. Transaction records may be retained for up to 7 years as required by Ontario real estate regulations.

9. Children's Privacy

Our services are not directed to individuals under the age of 18. We do not knowingly collect personal information from minors. If we become aware that we have collected personal information from a child, we will take steps to delete that information.

10. Changes to This Policy

We may update this Privacy Policy from time to time. We will notify you of significant changes by posting the new policy on our website with an updated “Last updated” date. We encourage you to review this policy periodically.

11. Contact Us

If you have questions or concerns about this Privacy Policy or our data practices, please contact our Privacy Officer at:

You also have the right to file a complaint with the Office of the Privacy Commissioner of Canada at www.priv.gc.ca.